And just as a company must do this, so must we, as individuals.
So yeah - change. There was a lot of it this week. I’m still parsing the impact of it all, but in general terms I think things work out just fine. I still work for a great company and with awesome, talented, passionate people. Win-win, in my book. But I know there will also be adjustments. I need to maintain flexibility to adapt where necessary, and retain confidence in my skill set.
There were many changes announced to the team I work with. Two of my friends and colleagues, Scott and Ryan, are now part of the Digital Marketing team. All last year, they demonstrated a willingness and passion to learn those new solutions and this effort has not gone unnoticed. I am happy for and proud of them.
With the changes to the Education Solution Consultants team, I and my two remaining friends/colleagues, Steve and Donna, have now been welcomed into the larger Commercial SC and CSM team. The three of us will still focus on Digital Media (Creative Cloud and Document Cloud) for education, but now we’re part of a bigger family of SC’s and Customer Success Managers (CSM’s). It’s a large group, and they are all great people. I look forward to the chance to working, sharing and learning with a larger team. My original SC manager and good friend, Tim, has accepted a new role build up a new team to help focus even more on customer success and value. He will knock this job out of the park, I am sure.